Terms and Conditions
1. Introduction
Welcome to Daniela Cleaning. By booking our services, you agree to comply with and be bound by the following terms and conditions.
2. Services
We provide a range of cleaning services including domestic, commercial, deep cleaning, carpet cleaning, and more as specified during booking. Services are performed by our trained and vetted staff.
3. Booking and Payment
Booking: Services can be booked via our website, phone, or email.
Payment: Payment is required at the time of booking unless otherwise agreed. We accept [list payment methods, e.g., credit/debit cards, PayPal, etc.].
Pricing: All prices are subject to change based on the scope of work and any additional requirements.
4. Cancellation Policy
Cancellation: Cancellations must be made at least 24 hours in advance.
Refunds: Full refunds are available for cancellations made within the specified time. Cancellations made less than 24 hours before the scheduled service may incur a fee.
5. Liability
Damage: We take utmost care to prevent any damage to your property. In the unlikely event of accidental damage, please notify us immediately. Daniela Cleaning is liable for repair or replacement costs up to the value of the damaged item.
Insurance: Our company is insured for public liability. Details can be provided upon request.
6. Health and Safety
Our team adheres to all relevant health and safety regulations. We use eco-friendly and safe cleaning products to ensure the well-being of our clients and staff.
7. Confidentiality
We respect your privacy. Any personal information shared with us will be kept confidential and used solely for the purpose of providing our services.
8. Changes to Services
Any changes to the booked services must be communicated at least 24 hours in advance. Daniela Cleaning reserves the right to adjust schedules or services based on availability and client needs.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of [Your Jurisdiction, e.g., England and Wales], and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
10. Contact Us
For any questions or concerns regarding these terms and conditions, please contact us.